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Thursday is last day to update credit card information for elk, pronghorn draw

Posted February 17, 2021

Applicants also can purchase PointGuard to protect bonus points 

PHOENIX — Time is running out for hunters who applied for 2021 elk and pronghorn hunt permit-tags to update their credit card or debit card account information, as well as purchase PointGuard to protect their bonus points.

The deadline is 11:59 p.m. (Arizona time) Thursday, Feb. 25.

Applicants are responsible for keeping their account information current. If payment is declined at the time of the draw, the application will not be drawn. The Arizona Game and Fish Department (AZGFD) no longer calls customers to obtain payment on drawn applications if their credit card or debit card has been declined. Also, if a credit card or debit card has been used to pay for more than one application, the applicant is responsible for notifying their financial institution that multiple charges could be simultaneously processed from AZGFD.  

No action is needed if the credit card or debit card used at the time of application is still in good standing. Otherwise, applicants who have been issued a new credit card or debit card, a new expiration date, or had a change to their card’s number should visit draw.azgfd.gov/. Scroll down the page, select “Update Credit Card” and follow the prompts. Note: It is important to update payment information for each species for which an online application has been submitted. 

Applicants also can purchase PointGuard through 11:59 p.m. (Arizona time) Thursday, Feb. 25. While a free AZGFD portal account is not needed to purchase PointGuard, draw results will be posted to portal accounts. It’s quick and easy to create a portal account — just visit accounts.azgfd.com/Account/Register and complete the required fields.  

IMPORTANT: AZGFD continues to validate more than 150,000 applications. As a reminder, a customer’s receipt is verification that their application was received by the department. There is no need to contact the department if a customer cannot view data (such as submitted applications, bonus points, license purchases) in their personal portal account at this time. 

AZGFD expects to resolve this inconvenience once the draw has been completed and hunt permit-tags are issued. In the meantime, the department appreciates the continued support and patience of its valued customers.