NEWS RELEASE

Feb. 16, 2024

PHOENIX — The Arizona Game and Fish Department (AZGFD) reminds hunters who applied  for 2024 pronghorn and elk hunt permit-tags that 11:59 p.m. (Arizona time) Tuesday, Feb. 20,  is the deadline to update credit card or debit card account information.

The same deadline applies to purchasing a PointGuard product. Choosing PointGuard Plus, or the standard PointGuard, ensures that applicants can surrender their hunt permit-tag for any reason, and the accumulated bonus points that were expended to draw that hunt permit-tag will be reinstated (if eligible). A portal account is not required to purchase a PointGuard product. Information: www.azgfd.gov/pointguard.

This also is the final opportunity for this draw to opt-in to Arizona E-Tag. Hunters can download this mobile app from either the Apple or Google Play stores, and opt-in to receive an electronic hunt permit-tag in their AZGFD portal account (this is not an option selected through the draw).

The Arizona E-Tag app provides real-time delivery of licenses and hunt permit-tags purchased or drawn after the app has been downloaded. The app also provides the ability to electronically tag a harvested animal in the field and complete the hunter questionnaire. Applicants who opt-in after the Feb. 20 deadline will receive a paper hunt permit-tag. Information: www.azgfd.gov/hunting.

As a reminder, a customer’s AZGFD portal account is the only source for finding out draw results and viewing bonus points. All customers are encouraged to create a free portal account at accounts.azgfd.com/Account/Register (account features for minor dependents are available) and complete the required fields.

In the meantime, applicants are encouraged to keep their credit card and debit card account information current. If payment is declined at the time of the draw, the application will not be drawn. 

Applicants who have been issued a new credit card or debit card, a new expiration date, or had a change to their card’s number should visit draw.azgfd.com/Payment/Update. The last name and order number on the applicant’s draw receipt (sent by email after submission of the application) are required to update the credit card or debit card on file. For applicants who can’t locate their draw receipt, or might have deleted it from their email account, AZGFD is available to update card information by calling 602-942-3000, option “5,” from 8 a.m. to 5 p.m. Monday through Friday.  

It is important to update payment information for each species for which an application has been submitted. Also, if a credit card or debit card has been used for multiple applications, the appropriate banking institution should be notified that multiple charges from AZGFD could be processed simultaneously.

For more information, call the department at 602-942-3000.

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